Privacy Policy

Who we are

This policy covers sundeepk.in, including the portfolio site and the UX Audit tool ("the Service"), operated by Sundeep K.

Information we collect

• The website URL you submit for a UX audit.
• Your email address, when you unlock the complete audit report or contact us.
• Payment details — these are collected and processed directly by Razorpay, our payment processor. We never receive or store your card, UPI or bank account details ourselves.
• Usage data such as pages visited and general browser/device information, collected automatically via Google Analytics and Microsoft Clarity, which use cookies.
• Expert-help enquiry details — your name, email and/or phone number, website, the service you're interested in, your message, and (if you choose to include it) your audit score.
• Contact page messages are sent from your own email app or WhatsApp; the Contact page itself doesn't store them.

How we use your information

• To run the UX audit — the submitted URL's page content and screenshots are analyzed, including by Anthropic's Claude AI, to generate your report.
• To process payment for the complete audit and generate your report, which is ready to download immediately after payment (a receipt confirmation is also emailed to you).
• To reply to expert-help enquiries and messages. Enquiry details are used only to respond to that enquiry — never for newsletters or marketing lists.
• To understand overall site usage, in aggregate, via analytics.

What we store

Audit results (your score, category breakdown and top priorities), order records (the audited website, your email, and payment status) and expert-help enquiries are stored in our database. A paid PDF report is kept for 48 hours so you can download it again, then deleted automatically. We do not store website screenshots or raw page HTML.

Third parties we work with

• Razorpay — payment processing.
• Anthropic — AI analysis of the page content you submit for audit.
• MongoDB Atlas — database hosting for audit, order and enquiry records.
• Our email delivery provider (currently Brevo) — sending payment confirmations and enquiry notifications.
• Google Analytics and Microsoft Clarity — site usage analytics.

We do not sell your personal information.

Your rights

You can request access to, correction of, or deletion of your data by reaching out via our Contact page.

Security

We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.

Children's privacy

The Service is not directed at children and we do not knowingly collect data from anyone under 18.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact us

Questions about this policy? Reach out via our Contact page.